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© 2017 by KARMA. All Rights Reserved.

Shipping Policy

KARMA Natural Care is being as close to you as your computer.

We are happy to offer complimentary shipping to HongKong SAR for orders with above HK$200 via SF Express ( Except order with only redeeming goods ). For China and Macau, please reach us via hello@karmahk.com, to see which way of delivery fits you the best.

 

All orders will ship from HongKong within 2-3 working days unless out of stock. Allow an additional 2-4 days for a normal delivery time within HongKong.

 

KARMA Natural Care is not responsible for delays incurred due to international custom issues, nor any additional fees or taxes your country may require.

FAQ

Q1: If I have question related to products after purchase, will there be anyone to help?

Yes sure, we are happy to help whenever, no matter you are still wondering which best fits you or already have the goods on hand. Simply whatsapp us or drop us a mail, your message will be followed up within 1-2 working days.

Q2: What if my goods are damaged when I get it?

In case any damaged or defective items, we will gladly replace immediately or refund your original purchase price. Please send a detailed note within seven days of delivery to hello@karmahk.com, and we will take care of you. No return or refunds will be granted following the seven days after the delivery. Returns or exchanges will not be offered for the reason of general issue.